The unfortunate news is that the server is still down. I am encouraged, however, since they told me last night at 3am that they have exhausted every avenue presented to effect the repair needed. So, they are going to basically start over and set up a new server (the optimal solution). This will be the ideal solution as it will eliminate these kind of problems in the future.
When you have multiple people activating certificates and making umpteen other changes utilizing their own particular coding; it was really a miracle that a catastrophic failure like this did not occur previously.
Some of you do not realize that we are a very small company that just happens to have a world class product. Our growth has always been determined by the financial capabilities at any given time. As such, we have never been able to hire a top of the line firm to set up a foolproof and elite infrastructure system. To exacerbate the whole situation, we have allocated tens of thousands of dollars over the last few years to people who were, let's just say, not committed to our project with the same intensity that we invest. Some also did not possess the skillset they purported to have. So, instead of fixing glitches, more problems have evolved over the years.
We are confident that we have contracted competent individuals this time. When this current server problem has passed, (I pray in a very short time), and our new website is unveiled; we believe you will be as happy with the results as we expect to be.
In the meantime, if anyone would like me to run them and/or clients and family; email me at firstname.lastname@example.org and I will be happy to do so.
For those of you who have been polite and supportive during this down time, we humbly thank you for your support. For those few who have evinced, shall we say less than charitable observations; please understand that it is not our intention to deprive anyone of the use of this amazing software. We are doing everything in our power to rectify the problem.
Once again, we are at the mercy of a hosting company and their procedures. When they activate a website in a secure fashion it goes into a queue and then filters the secure queries throughout the internet setting up safe responses to our sign-ins. They tell us this can be a 2 to 3 day process. If that is indeed true, then the window ends tomorrow.
How fitting that our site and login capability would activate on Thanksgiving day. That is what I am believing for and praying for.
Even if their projected timetable proves to be wrong, I still will be counting my blessings tomorrow and giving thanks to God for all the wonderful things that have transpired this past year and for all the tremendous events that are going to occur in this coming year.
Having been absent from the SRC4U software for a while, I am thankful that many of you will cherish it more when you get it back and will help even more people moving forward.
I give thanks to the Lord for all of the people who have purchased our software allowing us to continue to research, develop and create even greater results than you already receive.
We are truly humbled that God has gifted us with this unique, world changing software that is impacting tens of thousands of people around the world.
We will earnestly strive to continue to provide you with the best efforts we are capable of.
We all have bad things in our lives; but tomorrow is a special day. It is a day when I urge you to forget the bad for now and concentrate on all the good that you have in your life.
Bask in the spirit of Thanksgiving and share it with friends and family; and give special thanks to God for giving you a little more patience to endure what I hope and pray will be a very short interval without the SRC4U software.