cindyd
ISR 
Smooth Skating
Posts: 398
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Post by cindyd on Mar 2, 2011 18:14:11 GMT -5
yesterday and today, when I started a client on my premium version, it allowed me to load one cocktail, then the screen froze. . . I am unable to do anything, unable to close anything.
I tried adding a new screen, same thing happened X 3 . . .
I run clients from the OS. the dongle is plugged in. . .
thanks in advance for your help/ideas/suggestions.
I plan to call Rae on Thurs if I don't hear from anyone with the same issue that has been "problem solved.
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Post by David Harris on Mar 2, 2011 19:46:23 GMT -5
yesterday and today, when I started a client on my premium version, it allowed me to load one cocktail, then the screen froze. . . I am unable to do anything, unable to close anything. I tried adding a new screen, same thing happened X 3 . . . I run clients from the OS. the dongle is plugged in. . . thanks in advance for your help/ideas/suggestions. I plan to call Rae on Thurs if I don't hear from anyone with the same issue that has been "problem solved. Have you tried restarting the computer and trying again? |
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cindyd
ISR
Smooth Skating
Posts: 398
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Post by cindyd on Mar 2, 2011 21:46:02 GMT -5
yes. . . . . yesterday I did and today it still was stuck.
I remove the dongle after the computer shuts down. and insert it after the computer is fully booted up.
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Post by David Harris on Mar 3, 2011 21:23:57 GMT -5
yes. . . . . yesterday I did and today it still was stuck. I remove the dongle after the computer shuts down. and insert it after the computer is fully booted up. Sorry it took so long to respond, I missed you post somehow. Better call Rae Lorenz on that one. |
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cindyd
ISR
Smooth Skating
Posts: 398
|
Post by cindyd on Mar 4, 2011 0:31:38 GMT -5
no problem, when I started my computer today it said dongle full. . .so I searched this site and found the "directions" to delete. and it worked.
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Post by David Harris on Mar 5, 2011 8:14:09 GMT -5
no problem, when I started my computer today it said dongle full. . .so I searched this site and found the "directions" to delete. and it worked. Great!  |
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