DONGLE

[DIANE ERLER]

MY SRC PREMIUM DONGLE QUIT WORKING. IT IS NOT FOUND BY MY COMPUTER.
CAN YOU PLS SEND ME THE ADDRESS TO RETURN/EXCHANGE IT THANKS

[sweetokole]

Diane,
Before you return you may try this,

1- Un-install SRC4U Premium
2- Un-install updates
3- Re-install SRC4U Premium
If the Premium works
4- Install "New" Update from SRC4all website and check your dongle for updates.

If all fails, you will find customer service on SRC4all website and send them a ticket and customer service will call you in due time.

Hope this helps.

aloha,
Stan

[raelorenz]

Hi Diane,

You need to submit a ticket to www.src4all.com/techsupport.aspx

thanks,
rae