I am unable to stop or pause even after downloading two additional programs. Please refund my money. This is an unfinished product, yet you have all my money up front.
The reason you are not able to pause or stop the video is because your computer does not have the right video codex installed for viewing Windows Media or Apple Quicktime. It is simply a technical support issue. It has nothing to do with the course video which is complete and was rendered in standard Windows and Apple formats. Some computers or web browsers just do not come with standard or updated codex installed. It is not a problem for us to help you update your computer so you can view the video.